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Company & Services
A: We are a one-stop sourcing company specializing in global procurement and logistics. With our own door and window manufacturing facility, we cater to diverse product categories and offer tailored solutions to meet your needs.
A: Yes, we partner with leading logistics providers to ensure safe and reliable delivery to destinations around the globe.
Sourcing Process
A: Start by contacting our sales team with your product requirements and quantities. We will provide a customized solution and detailed quotation based on your needs.
A: Absolutely. We offer customization options, including product specifications, materials, colors, and packaging. Please reach out to our team for further details.
Logistics & Delivery
A: Standard orders generally take 15-30 days for production and shipment, depending on the product type and order size.
A: Shipping costs are determined by the destination, volume, and weight of the goods. A detailed transportation quote will be provided upon order confirmation.
Quality & After-Sales
A: Quality is our top priority. We implement strict quality control measures, including raw material inspections, production monitoring, and final product testing, ensuring every product meets our high standards.
A: If you encounter any issues with your order, please contact us within 7 days of receiving the goods. We will arrange for a replacement or refund based on the situation.
Payment & Billing
A: We accept various payment methods, including bank transfers, wire transfers, and PayPal. Payment details will be shared upon order confirmation.
A: For refunds, please contact our customer service team. After reviewing your case, we will process the refund within 3-7 business days.
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